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EQ dispute queue exceedig 1:40 hr/min. Still on hold.

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Anonymous
Not applicable

EQ dispute queue exceedig 1:40 hr/min. Still on hold.

Eq dispute number 800-405-0081 is not working, Eq gave me a new dispute number 866-505-2180.

On hold for over 1 hr and 40 min, still on hold. Tempted to hang up, but after all this wait, I keep telling my self it is just another minute. Smiley Sad Still on hold.
Message 1 of 7
6 REPLIES 6
Anonymous
Not applicable

Re: EQ dispute queue exceedig 1:40 hr/min. Still on hold.

That is a bummer. I only waited a couple of minutes when I called them this morning.
Message 2 of 7
Anonymous
Not applicable

Re: EQ dispute queue exceedig 1:40 hr/min. Still on hold.

866-640-2273    Mon.- Fri    8am - 3am   est   talk to a real American person
Message 3 of 7
Anonymous
Not applicable

Re: EQ dispute queue exceedig 1:40 hr/min. Still on hold.

I just fax my disputes to them...takes them forever to update info....light years behind EX and TU..let me get off my soap box..
Message 4 of 7
Anonymous
Not applicable

Re: EQ dispute queue exceedig 1:40 hr/min. Still on hold.



@Anonymous wrote:
866-640-2273 Mon.- Fri 8am - 3am est talk to a real American person





Smiley Surprised A real American?
Message 5 of 7
Anonymous
Not applicable

Re: EQ dispute queue exceedig 1:40 hr/min. Still on hold.

They just told me they are now closed after 2:03 hrs/mins. Smiley Sad All this time on hold, nothing.

Message Edited by ilovepizza on 03-13-2008 02:21 PM
Message 6 of 7
modernsurrender
Established Contributor

Re: EQ dispute queue exceedig 1:40 hr/min. Still on hold.

That's some pretty bad customer service there... you're supposed to clear the customers in your queue by taking care of them, not telling them they're too late...
Start 2/2008: TU 495 || EX 539 || EQ 528
Now 5/2013: TU 716 || EX ??? || EQ 702

Slate: $5000 Simplicity: $5000 David's Bridal: $3500 SW Chase: $3000 FNBO: $3000 Barclay NFL: $2500 BofA: $2400 Discover IT: $1700 Walmart: $1500 Victoria's Secret: $1000 Cap1: $750 Amex Zync: NPSL
(2 derogs to go until I'm squeaky clean in 2014!)
Message 7 of 7
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