Give them time to investigate...one of the first mistakes people make with correcting credit reports is expecting quick results. You would think that in the Information Age things would move faster, but they don't...most CRAs are in the "allow six to eight weeks for delivery" mode everyone else was in back in the Eighties.
Give them two or three weeks...if nothing changes, call back in and ask for a supervisor. If calling doesn't yield results, start doing things snail mail, CMRRR, that whole ball of wax. Log dates and contact details.
Message Edited by TheNewWorldMan on 07-24-2007 04:51 PM