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Does anyone have an alternative way to freeze your credit with Equifax? I've tried the website freeze.equifax.com and it keeps erroring out saying Service unavailable when I try to freeze it. Then I've tried calling every phone number I can find and none of them seem to work. I either get a ring straight to busy like the number has been disconnected or some BS automated system that is no help at all... which ends up ringing to busy when I press a number anyway. I had no issues with Experian or Trans Union.
Also, have they said whether or not they are going to someone cover the fees for freezing on the other credit bureau's? Sorry if these have been asked already. I searched and couldn't find any accurate answers.
Thanks
@DomLS3 wrote:Does anyone have an alternative way to freeze your credit with Equifax? I've tried the website freeze.equifax.com and it keeps erroring out saying Service unavailable when I try to freeze it. Then I've tried calling every phone number I can find and none of them seem to work. I either get a ring straight to busy like the number has been disconnected or some BS automated system that is no help at all... which ends up ringing to busy when I press a number anyway. I had no issues with Experian or Trans Union.
Also, have they said whether or not they are going to someone cover the fees for freezing on the other credit bureau's? Sorry if these have been asked already. I searched and couldn't find any accurate answers.
Thanks
Equifax can be a bit funny on their freeze. I froze them 2 years ago, at first I wasn't able to they said I needed to reply to them by mail. I gave up - couple weeks later I was able to freeze online.
Their website and phone lines are probably overloaded from all the blow back from the breach. I don't see that changing anytime soon.
800 349-9960
Equifax took me the most attempts. They are overloaded. Depending on where you live, try calling late evening on the west coast or early morning on the east coast.