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If its a CA a/c, DV them.
If its the OC, call and question them and obtain the a/c numbers and mailing address and also write to them.
As mentioned, gather the payment proof and mail again to EQ.
120 days past due is inaccurate reporting for a paid a/c. Period. It has to be corrected.
Was it a collection account? If so make sure the narrative code is correct. Status code ( G ) Is equifax code for collection. Also make sure the account is closed and not open Therfor the collection company can not update it on a monthly basis. Some companies like RJM And Midland credit managment show up in your open accounts at equifax with 120 days past due on it. Equifax will not fix it I have tried and tried but thats how they show it.
Just make sure its closed and coded correctly and eventully in time it isnt going to hurt your score as much...