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Equifax says myFICO is a hard inquiry but...

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jake619
Frequent Contributor

Equifax says myFICO is a hard inquiry but...

myFICO maintains it is soft.

 

I ordered the Score Watch product and found an inquiry I wanted to dispute.  Called the Equifax bureau number on the myFICO report, and the Agent (who spoke in a heavy foreign accent) told me to call the creditor directly and then before hanging up told me that there was an inquiry from today.  He told me it was from myFICO.  True, I did sign up for the program but why the Agent said it was a hard inquiry had me plexed.

 

I called myFICO and the Agent told me Equifax was wrong.  When I told her that it's difficult to not believe the bureau themself she said to trust her and then she backed it up by directing me to the part in the inquiries page that explains no inquiries are displayed that are of zero consequence.  That seems to be believable, too.

 

So, when you all review your full credit reports does myFICO appear in the soft or hard inquiry category?

 

Thanks in advance!

Message 1 of 13
12 REPLIES 12
Shogun
Moderator Emeritus

Re: Equifax says myFICO is a hard inquiry but...

Anytime a consumer checks their own CR it is a SP, or doesn't affect your credit.

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
Message 2 of 13
brother7
Established Contributor

Re: Equifax says myFICO is a hard inquiry but...

Hmm...

 

I signed up for Scorewatch 11/15/2011. I pulled my second Scorewatch report 10/16/2012.

 

I pulled my EQ report from annualcreditreport.com on 10/22/2012. The Inquiries section of the EQ report reads like this:

 

 

EQUIFAX   10/22/2012

FAIR ISAAC   10/16/2012, 11/15/11

ND-FAIR ISAAC   11/15/11

 

EQUIFAX or EFX    Inquiries with these prefixes indicate Equifax's activity in response to your contact with us for a copy of your credit file or a research request.

ND   Inquiries with this prefix are general inquiries that do not display to credit grantors. (ND inquiries remain for 24 months.)

 

 

Now I'm confused. It looks like myFICO did a soft AND hard pull when I initially signed up for Scorewatch, then did a hard pull when I got the second report. That doesn't sound quite right. Can someone explain?



04/01/2020 - EX 849 (Credit Scorecard EX FICO® Score 8, range 300-850)
02/20/2020 - TU 850 (Discover TU FICO® Score 8, range 300-850)
03/24/2020 - EQ 884 (Citi EQ FICO® Bankcard Score 8, range 250-900)
GOAL - 800! - App free since 11/22/2017
Message 3 of 13
jake619
Frequent Contributor

Re: Equifax says myFICO is a hard inquiry but...

See?  That's why I'm so curious.  I know it's supposed to be soft but it's peculiar to me the bureau says otherwise.  myFICO isn't extending credit so soft makes sense.  I guess we need more proof from those that have the service and have reports run some time after the pull.

Message 4 of 13
llecs
Moderator Emeritus

Re: Equifax says myFICO is a hard inquiry but...


@brother7 wrote:

Hmm...

 

I signed up for Scorewatch 11/15/2011. I pulled my second Scorewatch report 10/16/2012.

 

I pulled my EQ report from annualcreditreport.com on 10/22/2012. The Inquiries section of the EQ report reads like this:

 

 

EQUIFAX   10/22/2012

FAIR ISAAC   10/16/2012, 11/15/11

ND-FAIR ISAAC   11/15/11

 

EQUIFAX or EFX    Inquiries with these prefixes indicate Equifax's activity in response to your contact with us for a copy of your credit file or a research request.

ND   Inquiries with this prefix are general inquiries that do not display to credit grantors. (ND inquiries remain for 24 months.)

 

 

Now I'm confused. It looks like myFICO did a soft AND hard pull when I initially signed up for Scorewatch, then did a hard pull when I got the second report. That doesn't sound quite right. Can someone explain?


Your above comes from the soft inquiries section of your full EQ report. These are softs and not hard inquiries. It's normal.

Message 5 of 13
brother7
Established Contributor

Re: Equifax says myFICO is a hard inquiry but...


@llecs wrote:
Your above comes from the soft inquiries section of your full EQ report. These are softs and not hard inquiries. It's normal.

You are CORRECT!

 

Since I didn't have any hard inquiries during the prior 2-year period, I only had 1 section of Inquiries listed with the sub-heading "Inquiries that do not impact your credit rating". Thus, all the inquiries I posted previously were soft. I stand corrected, and happily so Smiley LOL

 



04/01/2020 - EX 849 (Credit Scorecard EX FICO® Score 8, range 300-850)
02/20/2020 - TU 850 (Discover TU FICO® Score 8, range 300-850)
03/24/2020 - EQ 884 (Citi EQ FICO® Bankcard Score 8, range 250-900)
GOAL - 800! - App free since 11/22/2017
Message 6 of 13
beb86
Valued Contributor

Re: Equifax says myFICO is a hard inquiry but...

Yeah it is sometimes confusing on the EQ website

Message 7 of 13
jake619
Frequent Contributor

Re: Equifax says myFICO is a hard inquiry but...

OK thanks.  I guess the EQ Agent was uninformed.  While he says the myFICO hit today was hard I guess he was wrong.  I'll pull my report next quarter and see what's on it.  Thanks all!

Message 8 of 13
Epcot
Valued Contributor

Re: Equifax says myFICO is a hard inquiry but...

Is the only place to see who is soft pulling us, a report through the credit bureau directly?

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 849 EX 835 TU 841
Message 9 of 13
TNTransplant
Established Contributor

Re: Equifax says myFICO is a hard inquiry but...


@Epcot wrote:
Is the only place to see who is soft pulling us, a report through the credit bureau directly?

Yes.


Starting Score: Jan 2012: EQ - 659, TU08 - 670, EX - ???
Current Score:April 2014: EQ - 772, TU08 - 782, EX - 754
Last App:3/21/14

Message 10 of 13
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