How to reach a representative at experian, First you call and get the automated woman talking, she will ask you what you want to file a dispute with, personal information, credit items. choose credit items, then it will ask you to enter in an account number, then you enter in an account number but change a couple of numbers and the computer wont recognize it, then it will say no current items have been disputed. THen it will ask you if you want to go back and dispute the unrecognized items, choose yes and then a rep will come on, yhou can also try saying "Speak to a representative" on the auto menu, that sometimes works