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Fabulous service from NFCU....

Established Contributor

Fabulous service from NFCU....

Yesterday at 1pm I got a text asking if I was trying to buy $1500 of stuff from Harbor Freight in Mississippi (I'm in Kansas.) Responded NO and in 90 seconds NFCU was calling me on my phone to cancel my GoRewards MC and issue me a new one.  They sent it FEDEX and it came at 8:30 this morning.  Outstanding I think.

 

Also, if anyone else got the upgrade letter about getting the World MC, the lady in the fraud department thought they were going to be mailed out around the 12th of November.

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4 REPLIES
Community Leader
Super Contributor

Re: Fabulous service from NFCU....


IaBoy62 wrote:

Yesterday at 1pm I got a text asking if I was trying to buy $1500 of stuff from Harbor Freight in Mississippi (I'm in Kansas.) Responded NO and in 90 seconds NFCU was calling me on my phone to cancel my GoRewards MC and issue me a new one.  They sent it FEDEX and it came at 8:30 this morning.  Outstanding I think.

 

Also, if anyone else got the upgrade letter about getting the World MC, the lady in the fraud department thought they were going to be mailed out around the 12th of November.


Well done on their part. It does not surprise me. I love NFCU! They are so "on it!"


Daily Drivers: Penfed Platinum Rewards; NFCU GoRewards; Discover; NASA Platinum Cash Rewards. EQ: 763 TU: 737 EX: 787
Message 2 of 5
Super Contributor

Re: Fabulous service from NFCU....

Navy is da bombSmiley Happy
Message 3 of 5
Frequent Contributor

Re: Fabulous service from NFCU....

Navy has some good cookies working for them. Smiley Happy
Message 4 of 5
Valued Member

Re: Fabulous service from NFCU....

Excellent fraud department (on par with USAA), and I wouldn't expect anything but the best from them.  They are my #1!

Message 5 of 5