gotta do it in writing
Fraud alert request or removal:
TransUnion Fraud Victim Assistance Department
P.O. Box 6790
Fullerton, CA 92834
A written request is required to remove a fraud alert from your file. You may write to Customer Service at the following address:
Equifax Consumer Fraud Division
PO Box 740256
Atlanta, GA 30374
Please be sure to include your name, social security number, current and previous addresses, date of birth, and telephone number.
To have the statement removed, write:
Experian
P.O. Box 9532
Allen, TX 75013
You must send complete identifying information including your name, address, Social Security number and date of birth. You must also send copies of two documents verifying your current address, such as current utility bills and your driver’s license.