Argh. You have to play the "I'm as cunning as you are," game, when you call Experian. Their recording isn't exactly, sufficiently explanatory. If you're not careful, you'll be disconnected. The trick is, you have to sit through the whole long recording on disputes, answer the questions, and whatever you do, never say NO to "Do you still want to dispute the skipped items?" If you answer no, the recording will reply, "Thank you. Goodbye!" and you'll be screaming into a dead line, "Wait a minute! I'm not finished yet!"
If you answer yes, even though you're not sure which items they are referring to, the items you did want to dispute but that the recording said you'd come back to, or the items you skipped, not wanting to dispute them. The items you wish to dispute become skipped items if you say no to, "Do you still want to dispute the skipped items?" and that ends the call.
I have to say, as well, if you do manage to get through their Tom-foolery -- and are able to speak with a real live person, they all seem to have really bad attitudes, as of late. The past few I've spoken to, anyway, have seemed so "put-out" to have had me actually get through. The last Rep, and I, ended up arguing, as she insisted, "We don't go by that ma'am!"
"Say what? You're telling me that you don't first ascertain whether an account has long since been paid in full, per your own notations on people's credit reports, before you go and black mark them all up with erroneous late payments, collections and charge offs?"
"No, ma'am. We don't."
And yes, you read that correctly. From now on, whatever dealings I have to have with Experian will be by CMRRR.
Just venting,
me
Message Edited by MercyMe on
06-09-2007 10:13 AM
