Dear Gurus,
As usual nothing goes as planned. In late August I sent a GW letter to Honda Finance. I called them today (after 2 weeks) to make sure they received the letter and if they needed any additional information. I was told that there was no record of this letter being received yet, but that they received a lot of mail and it could be just not processed. I did not send the letter by trackable means, since I read on this forum that GW letters should not be sent this way.
My questions are:
1. Should I send another letter to them today or wait for another couple weeks and call back to see if they got the first one?
2. Should I send the next letter by trackable means, or is this still not advised for a GW letter?
3. Does anyone have a contact name with them for the GW letter? They will not give me one to put attention to, and my Google searches have come up empty.
Thank you for your help.