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GW letters or emails

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scarlu
Established Member

GW letters or emails

Is it a good idea to use email to ask for goodwill adjustments?  I've sent letters, but I'm curious if anyone has tried email and if they had any success with it?  Thanks!
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Anonymous
Not applicable

Re: GW letters or emails

Some people send both ways.
 
I sent one by email and mail at the same time. Email was never answered. The CA was one of those that said they couldn't delete, it was accurate info.
 
I did get my original letter back and someone wrote at the bottom of the letter that it would be deleted. It was. I can understand the person wanting to remain anonymous in order to  keep their job, since they broke one of their forbidden rules...like I would have ever told. 
 
 


Message Edited by stef37 on 02-16-2008 08:32 PM
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