I need some help on how exactly to proceed with the folks at GMAC Mortgage. All three of the credit agencies are reporting my account with GMAC as Paid/Closed/90 Days Past Due. The account was paid in full and closed Feb.1st, 2006.
I was late on the loan up until the time we were able to sell our home and pay it off. I do not dispute the fact that I was late up until that date. What I dispute is the fact that if you look at the CURRENT STATUS of this loan it says 90 DAYS LATE.
On my 3 agency report it shows that I have ONE account that is currently delinquient.......GMAC - 90 DAYS LATE.
I have tried 3 times calling and talking to the morons at GMAC to get them to correct this. Its useless! They say: "Your account is paid in full, you don't owe us anything". CORRECT! So report it correctly to the credit agencies.........they say: "We are reporting it correctly, you were 90 days late when you paid it off 23 months ago". It like talking to Mo, Larry and Curly......its as if they can't understand why it would show that I'm 90 Days Late NOW.
What exactly do I say in my letter to make them sit up and take notice and get this corrected!
Thanks in advance for any help you can be.