Hi takingcontrol, welcome to the forum. You will find a wealth of information with many very knowledgeable people here to help you regain your credit health.
Sorry to hear of your difficulties. Thank you for sharing and "bearing your soul". I want you to know that you are not alone. Many of us have been in similar situation. We will work on this together, along with all the kind people here.
And yes there is hope. It will take time, and a lot of effort to be sure.
You can repair your own credit on your own. Many find the debt repair company's don't do as they claim, as you did.
The best place to start? Asking questions is a good first step. IMO, joining a credit union could be beneficial for you. Establish a relationship with them. Start a savings account, etc. After a period of time, apply for a credit card.
To be honest with you, with an EQ score of 498, not much is out there unless it's a secured card.
Can you list what you have in collections that is showing on your cr? We need detailed information. We(you and I, and all of us) need to determine who exactly owns the collections...the original creditor(OC) or a collection agency(CA), as the approach is somewhat different.
NEVER speak to a CA on the phone, and DO NOT make any committments until you know EXACTLY what is going on, on a particular account.
This will be just the first of a series of exchanges you will have with everybody here. And you have to start somewhere.
Others will be chiming in to offer their opinions, but a good place to start is to give us detailed info as to where you stand now.