I have a paid collection on my TU & EX that the CA refuses to remove, though they did update to "paid" (it was actually settled). It's for a phone bill that I never received (switched to VOIP, then moved), but I paid it as soon as the CA sent notice.
My question is should this account be listed as an installment account? It's a utility, so shouldn't it be listed differently? Can I dispute the account type?
(Yes, I know I'm grasping at straws, but whatever works. It's mine, I paid it but I want it gone!)
Also, this is another collection agency that isn't licensed in the state of Florida. Does anyone have an example of a letter or statement I can send to convince them to delete? I've already contacted the state and they've sent me the form to file a complaint, but I haven't done it yet. I'd like to get the line removed before I send the complaint in.
TIA!
