Reply
Member
Posts: 8
Registered: ‎03-30-2009
0

How do we unfreeze Equifax?

My DH's reports are frozen and we want to just unfreeze EQ.  Their site said to send in a letter with the confirmation number, two copies of ID.  I mailed it in TWICE and they kept on sending back a generic letter telling us how to unfreeze the account.  Has anyone have experience with this?  Freezing was easy but unfreezing is pretty hard so far.  On top of that, they cashed the $10 check I send last time.
Moderator Emeritus
Posts: 11,562
Registered: ‎08-29-2007
0

Re: How do we unfreeze Equifax?

Send a copy of the check you sent and they cashed, along with a copy of their letter, copy of your information and include a cover page that says in big, bold letters......I AM REQUESTING THE FREEZE TO BE PERMANENTLY LIFTED

 

Then below that I would explain that you have sent the information to lift the freeze twice and keep getting that generic letter back about how to lift it.

 

-----------------------------------------------------------------------------------------------------
Free Annual Reports, Freq. Requested Threads, 5 Things We Don't Talk About, Common Abbreviations, Where do I start?, State Resources
Established Member
Posts: 11
Registered: ‎12-20-2008
0

Re: How do we unfreeze Equifax?

Exact same thing happened to me. Even the followup letter as Sidewinder described didn't work.

I ended up calling them directly, provided the freeze pin number, explained what was happening, and the person lifted the permanent freeze immediately. Two months went by until I finally tried calling. 1-888-298-0045.

Should have called first.

Valued Contributor
Posts: 1,978
Registered: ‎04-07-2009
0

Re: How do we unfreeze Equifax?

[ Edited ]

Equifax can supply you with two PIN's the first PIN is the one that identifies you to Equifax. They can give a second PIN which will be four digits in length. This PIN is for lenders to use when they pull your credit report. Call Equifax and ask for that second PIN. This way you can keep your credit report frozen if you desire

 

 

Message Edited by AndySoCal on 04-29-2009 07:37 PM
Equifax My FICO score 815 5/28/2012, 818 on 7/28/2014 . Average of Accounts 12 years and no Installment accounts. MyFICO TU 810 6/26/2012 809 4/21/2013 MyFICO XPN -805. 2/26/2014 Discover TU FICO 813 App free since 9/2011
Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on actual applicant approvals and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.