AMEX is going to be the death of me yet. I hate them.
I called all three numbers and they told me my account is not being handled by their office it is being handled via NCO and they cannot do anything until the account is transferred back to them.
I was on a debt management program with them and it was paid off in June and was suppose to report to my CR yesterday. So after my call to AMEX today I called NCO to see when they were sending the account back to AMEX since it was paid off and I was informed that they showed it was paid off on 6/12/07, however, there is now a $7500 debit to the account they are not sure where it came from.
I called Holly Delaro, th EA to the President of AMEX and they are closed. I have been fighting this for 4years and they tell me one thing and do another.
Do I need to get an attorney involved at this point, or are there any suggestions. I have posted about this several times on this post.
Please help as I am at the end of my road.
Message Edited by sl on
07-12-2007 03:40 PM