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Do you mind sharing this information? You can PM me if you want. I am trying to deal with them on a PFD. Regular mail PFD got no response. Generic customer service form got a response, but not what I was aiming for.
momof2 wrote:So i am having issues for a year now trying to get a CA to update my CR's to show paid and no longer c/o for a year now with no results so I filed a complaint with the BBB, and what i found out? the name of the president. hehehehhe,( i have proof that the account was PIF and stating that they would update my CR's) so i decided to look up the name of my other creditors that are neg like figi's who i paid a $18 collect. and got the name of both presidents as well as the e-mail address of one of the presidents and one other person. i am going to e-mail them in the morning. if I dont hear back from them with in a week, guess what, i am filing a complain with the BBB against them as well for not properly updating my CR. I hate to have to take extreme measures like this, but at this point I dont know what else to do, so look up BBB and you can get good contact names address e-mail address and sometimes phone numbers.