Back in November I cancelled T-Mobile Service after 4-5 years as a client and immediately lost online access / billpay features of the account. A couple of months later I received a bill with some late fees and immediately paid. Then came another bill for 34.xx and rather than mess with the small amount I paid by the date requested.
I received a letter this weekend dated the 11th from an outfit called Bureau of Collection Recovery, INC. demanding payment of 34.67 and offering settlement of 27.74. They had a website with a link for complaints and I send communication including copies of my online Bank of America billpay that shows the debt paid as of 03/03, the date requested by T-Mobile.
I plan on following up with the collector tomorrow morning, but am wondering if I should also send a certified letter disputing. The file is NOT showing up on my credit report at this time but I would be more than upset as I have been spending a lot of time and money paying down debt and should be well over 700 when my lenders next report to the bureaus and do not want to have to deal with a situation that has already been resolved. Also, is this a legitimate agency or will T-Mobile rectify and signals were crossed.
Please advise!!
