mickie08 wrote:It used to be so common place for places to keep CC numbers on file or to require them on forms vefore ID theft beacem the problme that it is today. Alot of businesses just have not updated their policies. You can't get mad at the worker who is just doing what they have been told. Now as far as her leaving the folder right there in plain view/grasp that is another deal. Anyways, stuff like this is a corporate problem that the people in the store have no control over. You have to go to the corporate level to change it. As much as it seems common sense, and the CSR may even agree with you, their hands are probably tied if that is how they have been told they have to deal with it.
Good for you, ducky.
OMG, hopscotch hooligans.kind of what i thought. i know some reading this won't beleive it, but it did happen.
I'm lucky in that my profession has a published code of ethics, and we have to pinky-swear every year when we cough up our dues that we will abide by them. Twice I have had management lean on me to do something that I thought was wrong, and I just told them that by my interpretation, the action was unethical, and if they persisted, I would consult with the national organization. Never heard another peep.
I don't give a rat's patootie what they seem to think is right; I want to be able to peer at myself in the mirror each morning when I brush my teeth. If following their orders keeps me from doing that, then to hell with them.good for you! at the end of the day, if you can be honest with yourself and know you held to your principles it was a good day.
Timothy wrote:Policy-I love when I hear that one."may I please see this written policy"I am sure Visa/MC/Amex and Discover would love to hear about this- CLEAR PCI violation-They are not even allowed to store this data on their computer systems without limited access and encryption.