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Need Help with medical

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bott6698
Established Contributor

Need Help with medical

Ok, I have had UPMC health insurance since 2004 according to UPMC. I have some bills on my reports as collections that are medical and the date of service is 2005. I have talked to UPMC and they admit they must have made a mistake on these and aplogized and are going to send me EOB and resubmit the claims to be paid. But my question is what are the steps to removing this from my credit since this was never my fault but was my insurances??
 
 
10/11/2017 EQ 640 TU 639 EX 652 12/10/2016 EQ 621 TU 607 EX 626 10/10/16 EQ566 TU591 EX 587
01/31/2008 EX 502 EQ 466 TU 481
3/14/2008 EX 578 EQ 539 TU 543
4/16/2008 EX 622 EQ 532 TU 578
5/19/2008 EX 604 EQ 591 TU 592
1/1/2009 EQ 625 EX 576 TU 569
02/13/2009 EQ 648 EX 617 TU 590
09/28/2009 EQ 568 TU 591
Thanks to all Fico supporters for your encouragement and advice
Message 1 of 16
15 REPLIES 15
haulingthescoreup
Moderator Emerita

Re: Need Help with medical

I'll let you know as soon as I find out:

http://ficoforums.myfico.com/fico/board/message?board.id=generalcredit&thread.id=74526

According to Anderson, we can dispute these as "paid by insurance."

Anyone else, is there a specific terminology or dispute type we use when the bill should have been paid by insurance all along? thanks
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 2 of 16
Anonymous
Not applicable

Re: Need Help with medical

(Your Name)

(address)

(City,State, zip)

s.s.# (social security #)

Legal Dept.

( health care provider creditor)

(address)

(date)

Dear Sir/Madam;

This letter is in reference to (account #) for services provided to (name of patient) on (date of service).

In regard to the bill on this account in the amount of ($___):

Insert correct insert hereSmiley Sad see inserts) (a) (b) or (c)

Please be advised that under Federal Statutes. the Fair Credit Reporting Act, (15 U.S.C. § 1681 et seq)and (name of your State)'s Consumer Credit Statutes, you may be held liable for the actions of (collection agency name).

(a) Duty of furnishers of information to provide accurate information.

(1) Prohibition.

(A) Reporting information with actual knowledge of errors.

A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or consciously avoids knowing that the information is inaccurate.

In addition, the HIPAA and (name of your State)'s Medical Privacy Statutes are in effect in this situation even though the health care services you provided may have been prior to enactment .

The Privacy Rules prohibits a covered entity from using or disclosing an individual's protected health information ("PHI") unless specifically authorized by the individual or otherwise allowed under the Privacy Rules.

In general, PHI encompasses substantially all "individually identifiable health information" that is transmitted or maintained in any medium. "Individually identifiable health information" includes health information that is created or received by a health care provider, health plan, employer, or health care clearinghouse, and that relates to an individual's physical or mental health or condition, including information related to an individual's care or the PAYMENT for such care.

Your furnishing of my account information to (collection agency name), is not in compliance with HIPAA,or (name of your State}'s Privacy Act, and any subsequent reporting of this account on my credit reports to (credit reporting bureaus) is a clear violation of Public Law 104-191 ("HIPAA") since there can be no permissible business purpose in divulging protected health information to anyone on an account once there is no longer any payment due.

You are required under the FCRA and FACTA to accurately report the status of any account to the credit bureaus, and you are prohibited under the HIPAA and State privacy regulations from doing so on a PAID account, as there is no longer any permitted business purpose.

Therefore I am requesting you promptly rescind all such account information furnished to (collection agency) and require them to purge their records of all reference to this account, and that you insure that any and all reporting of this account is immediately deleted from my credit reports.

This simple procedure to request the deletion of ALL reference to this account from the records of ( collection agency name) and to require them to have this account information deleted in its entirety from my credit reports will resolve this problem completely.

Please respond, in writing within 10 days that you are processing this request.

I am reserving the right, to take appropriate legal and civil action including reporting to any applicable regulatory authorities any lack of cooperation or compliance with this request.

I hereby waive my rights under HIPAA and any State Privacy Act for the single purpose of your transmission of this request and accompanying documentation in any required report you must make to your E &O insurance carrier.

Sincerely,

signature

(Your Name)

INSERTS

............................................................................ .............................................

(insert a)

Enclosed please find my remittance of ($___) for payment in full of this account.

(insert this if the payment is less than billed)This payment in full is for services as per the attached fee schedule from XXXX XXXX)

Health Care Billing Charts

Please note, my remittance is payable ONLY to (hc provider) and may not be signed over or transferred to any third party collection agency, as this would constitute an additional violation of HIPAA and State Privacy Act rules .

Copies of this correspondence and a copy of the remittance check may be used for any further actions with State or Federal agencies

.......................................................................... ..............................................

(insert b)

This account is in error.

It has either been paid, is a billing error,or was not transmitted in a timely manner to my insurance company.

It is not a valid bill and has been properly disputed, therefore I request complete deletion from all your records and archives.

.......................................................................... ...............................................

(insert c)

This is not my account,

It has been billed to me in error. and has been properly disputed, therefore I request complete deletion from all your records and archives.

Message 3 of 16
haulingthescoreup
Moderator Emerita

Re: Need Help with medical

Scarlet, can't we just dispute online with the CRA? Do we have to go through the whole rigamarole?
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 4 of 16
Anonymous
Not applicable

Re: Need Help with medical

No because it was the OC's error (in nt submitting or submitting improperly) and since the INS co is willing to pay the claim - take the fight to them.  It's only a letter....
 
I have very little faith in CRAs resolving issues when the OC is at fault until the OC knows they are at fault they will just tell the CA it's accurate.
Message 5 of 16
haulingthescoreup
Moderator Emerita

Re: Need Help with medical



@Anonymous wrote:
No because it was the OC's error (in nt submitting or submitting improperly) and since the INS co is willing to pay the claim - take the fight to them.  It's only a letter....
 
I have very little faith in CRAs resolving issues when the OC is at fault until the OC knows they are at fault they will just tell the CA it's accurate.



OK, thanks. In my case, the OC no longer owns the debt, although they're happy to accept the $$$! So I'll see what happens once the insurance check gets there. Looks like I might wind up having to send it after all.

It's like watching collections tennis --back, forth, back, forth...
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 6 of 16
bott6698
Established Contributor

Re: Need Help with medical

Wow Scarlet you are so good to me!  I should wait to send this till after I know the insurance company took care of paying it correct?
10/11/2017 EQ 640 TU 639 EX 652 12/10/2016 EQ 621 TU 607 EX 626 10/10/16 EQ566 TU591 EX 587
01/31/2008 EX 502 EQ 466 TU 481
3/14/2008 EX 578 EQ 539 TU 543
4/16/2008 EX 622 EQ 532 TU 578
5/19/2008 EX 604 EQ 591 TU 592
1/1/2009 EQ 625 EX 576 TU 569
02/13/2009 EQ 648 EX 617 TU 590
09/28/2009 EQ 568 TU 591
Thanks to all Fico supporters for your encouragement and advice
Message 7 of 16
Anonymous
Not applicable

Re: Need Help with medical

Wait until it is paid... and "HI" from another Pittsburgher.
Message 8 of 16
bott6698
Established Contributor

Re: Need Help with medical

WOW your from PGH. Awesome. I actually live in beaver and work in PGH. GO STEELERS!


Message Edited by bott6698 on 02-15-2008 01:50 PM

Message Edited by bott6698 on 02-15-2008 01:50 PM
10/11/2017 EQ 640 TU 639 EX 652 12/10/2016 EQ 621 TU 607 EX 626 10/10/16 EQ566 TU591 EX 587
01/31/2008 EX 502 EQ 466 TU 481
3/14/2008 EX 578 EQ 539 TU 543
4/16/2008 EX 622 EQ 532 TU 578
5/19/2008 EX 604 EQ 591 TU 592
1/1/2009 EQ 625 EX 576 TU 569
02/13/2009 EQ 648 EX 617 TU 590
09/28/2009 EQ 568 TU 591
Thanks to all Fico supporters for your encouragement and advice
Message 9 of 16
Anonymous
Not applicable

Re: Need Help with medical

I tried this letter and the OC replied that they can't help what the CA does and they assure they didn't violate HIPAA. I'm trying to craft my response to that now. any ideas?
Message 10 of 16
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