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Ordered mine , 4 weeks ago, still haven't got it yet !
I've emailed them many times over this , called...they keep saying they mailed it so they are "looking into it" !
I should have got it online...this is insane!
I'm so fed up with them, they've been reporting a pd PR as "unpaid " for going on 7 months causing damages! Can't get them to update at all !
Are they requring a copy of your CR as a pre-condition for filing a dispute?
If so, that is contrary to their recent consent agreement with the office of the AG's of several states, wherein they agreed to discontinue any requirement for a copy of a credit report as a condition for filing a dispute under the FCRA.
Glad you brought this up Robert!
No, EQ isn't, BUT...EX says I have too !!
I've tried to do an online dispute w/EX, they said, "We need your report along w/dispute " !
A few days ago, the item I "was" gonna dispute, fell off anyway. But, they did want me to get a report, 1st !
I just wanted a hard copy of my EQ report, now I wish I hada just got the online one !
My God, it's been 4+ weeks and no report, just the runaround! They got my $$ the DAY I ordered it, say they can see where/when I did !
I keep emailing, (for a paper trail ) and now they have stopped responding to my emails!
I'm gonna send 1 more, that's it, then I'll try another route with EQ that I'm sure they'll not care for over a $15
00 product! Should be TRYING to accommodate me, a consumer of their product they promote!
Be very careful if want this, it could take you FOREVER. ...to get it !!! More likely to get an Early Exclusion than this !
You can always mail a dispute. Include your SSN and DOB and at least 1 form of ID.