09-05-2012 10:30 AM
For those of you saying you'll call to cancel at the end of the month, I was told when I cancel that I'll have access until 9/12, which is my monthly renewal date. So you don't have to wait to cancel if you don't want. You won't lose any of your access for the current payment period, from what I can tell.
09-05-2012 10:42 AM
What are mpm and ec?
MPM = My Privacy Matters, which you can buy through BB&T, KeyBank, or EIDT (Eliminate ID Theft).
EC = Equifax Complete (unlimited Equifax report only, all 3 FAKO scores and alerts, one time 3-in-1)
09-05-2012 10:44 AM
I must confess, I wait up until midnight to check my USAA account for updates. If I happen to fall asleep before midnight, I check it in the middle of the night when my bladder wakes me. Yes, it is a sickness.
09-05-2012 10:46 AM
so obviously we know it was none of our feedback that prompted this as they say
I would love to know who did not love the daily pull.
This was the only way I could see if a creditor really stood by their word.
09-05-2012 10:49 AM
Just got off the phone with them, they cut my fee 50% to about $6 a month for a year and in Oct I can call for the unlimited, which will take it up to $15.11 a month only like a $3 increase. Will see if I like it as much as I have the past couple of years. If not then I'll dump it.
09-05-2012 10:51 AM
Totally shocked to see this in my inbox. I don't believe that customers want "more frequent updates on changes" instead of daily pullls. They're *supposed to* alert us whenever there is a change right now anyway. So, what does more frequent updated mean?! (Though, I seldom get alerts from them, even with changed on my CR.)
I do believe this is a cost-saving measure. I will most definitely be canceling this service unless they keep the daily pulls. while I don't pull daily, I do check it a few times a month, and want to be able to check it when I want without being limited to once a month. That is not worth $12.25 a month.
(Plus the fact that their accts are screwed up and some of my CCs report on 3 different lines - one for each CRA. It makes it very confusing to review, but I put up with it because if the daily pulls.) Big bummer!
I have that too, I noticed the name of the CC's are different on them. One is like USAA SB the other would be USAA Savings Bank. I think that throws them off a bit
09-05-2012 10:58 AM
I called to cancel and was given 50% off for a year, then in Oct I can call back for the unlimited for 9.95 more a month. That will bring it up to $15.11 a month only $3 more a month. Will see how it goes. If I don't like it then I'll cancel.