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Frequent Contributor
Posts: 272
Registered: ‎05-28-2007
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Ok I think I just purchased my Experian credit report from this site. .

but it is not showing my score and it is not showing up on my online deit statement.  What did I do wrong?  I am not going to enter all that info again, and then it try to charge me twice.  Does it take a bit for it to give me my score?  I got all the way to validate and entered my id and password and now nothing.
Senior Contributor
Posts: 4,831
Registered: ‎04-20-2007
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Re: Ok I think I just purchased my Experian credit report from this site. .

Report should pop immediately with the score. Call do not enter info again.
Frequent Contributor
Posts: 272
Registered: ‎05-28-2007
0

Re: Ok I think I just purchased my Experian credit report from this site. .

Where do I call?  Nothing popped up and  no money has been taken out of my account.  Did I do something wrong between payment and validation?  All it took me to was my id and password and then it just showed my EQ score and two ?????
Valued Member
Posts: 52
Registered: ‎04-27-2007
0

Re: Ok I think I just purchased my Experian credit report from this site. .

Did you login prior to attempting to order the report? It may have noticed you already have an account and took you to login to complete the order.
Frequent Contributor
Posts: 272
Registered: ‎05-28-2007
0

Re: Ok I think I just purchased my Experian credit report from this site. .

I was already logged in because I was under my purchases on this site when I attempted to order this.  I clicked on the ??? under the experian logo.  I already know my EQ score.  Oh well maybe I did something wrong and did not complete the order. 
Moderator Emeritus
Posts: 6,182
Registered: ‎03-29-2007
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Re: Ok I think I just purchased my Experian credit report from this site. .

Sounds like the order did not complete. You wouldn't see ??? if it did. Were you charged?  
Frequent Contributor
Posts: 272
Registered: ‎05-28-2007
0

Re: Ok I think I just purchased my Experian credit report from this site. .

No I was not charged.  I tried this last night at about 10 and checked my online account and as of this morning it is still not showing any debits at all.  So I am assuming that it did not complete.  Should I try again?
Senior Contributor
Posts: 4,831
Registered: ‎04-20-2007
0

Re: Ok I think I just purchased my Experian credit report from this site. .



smooshiesmom wrote:
No I was not charged. I tried this last night at about 10 and checked my online account and as of this morning it is still not showing any debits at all. So I am assuming that it did not complete. Should I try again?



Don't assume that you weren't charged because it didn't post to your charge or debit card account yet. Sounds like you failed to complete the order though. Wait till tomorrow and call CS.

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