Love the name! adayatatime! You said you pulled Equifax? Have you pulled Transunion or Experian as well, so that you might look to see if there's more info on one of the other reports? I found this to be the case a couple of times -- when one CRA didn't have the contact info, but another one did. If you have pulled all three, check to see. If not, you might also try calling the national toll free directory number. It used to be 1-800-555-1212 and ask for the number to the name of the CA. Any number you're able to reach should be able to give you the info you need. Hope you find it!