Account: ######- Telephone Number ########
I had been a Verizon customer since December 2004 until June 2007. I had enjoyed my experience with Verizon and hope to very soon return to Verizon as our telecommunications supplier. Unfortunately, we have signed a contract with Comcast for our current service at the insistence of my husband. I am very dissatisfied with their service; but, I am in a contract for the next two years or until we move from their service area shortly. I fully plan to sign up for Verizon phone service and FIOS as soon as we move.
I had paperless billing for approximately 2 years before we moved the service to Comcast. I have received an e-mail stating that there is a bill but my online access has no account associated with it; hence no bill in my belief since I had just paid $200 on the account two weeks prior to porting the number. I was surprised to see a collection account on my credit reports from Verizon.
If there is a bill I would be amenable to paying it in full in return for a deletion from my credit reports of any and all account information.
If you agree to the above terms, please prepare a letter on your company letterhead explicitly agreeing to the same terms as the above offer and have it signed by an authorized representative of Verizon. It will be implied that this letter shall constitute a legally binding contract, enforceable under the laws of the State of Maryland.
I look forward to your reply.
Sincerely,
