Hi- Newbie here, please be patient. One of my Chase Visa accounts sought to increase my minimum payment by about $100 per month. I chose to close this account myself several years ago, and have always had a 100% perfect payment record on it (and other accounts) both before & since. While I'd obviously love to pay it off ASAP, I also have to deal with the reality of having many other responsibilities. Some months ago I spoke with one of their reps- "no problem sir, your payment won't go up, etc.", then recently I get a letter as if that call never happened. I call back, they offer to put me on a "hardship payment program" which will keep the minimum payment unchanged. They swear up & down that merely BEING on the "hardship program" won't negatively impact my credit score, as long as I keep up my perfect payment record. I recorded the call in case I had to PROVE that multiple reps at Chase told me this in the phone call.
Still, while I am uneasy about trusting them, I may have no good choice but to trust them. Any advice, experience, or comments?
Thanks, Vic