I called Citifinacial recovery department to try to get documented verification of the charge off date and the lady was very rude actually rude is an understatement. I asked her for a supervisor since no one can seem to give me a straight answer in regards to this loan and she says" Please hold transferring you to a supervisor now" Next thing I know there's a man named Rick on the phone asking me to verify name and address and such. He then asks for Acct # and I give him the one from the loan documents and he says" No its 4512 XXXX" and I say no that what the collection agency acct # it is not citifinancials acct #. He then tells me my name sounds familiar and that he believes he has noted this account that consumer requests no contact and he has validated this debt. I was completely confused so I asked him for his name and asked him the spell it and then I asked who he was and he says he was from Beacon Financial Group. I almost fell out of my chair. It seemed that the very rude lady from Citifinancial transferred me with out my knowledge to Beacon Financial Group.! I told him I was not aware I was being transferred to him or his agency. He started to tell me he validated this debt and has sent all info to me and afterwards returned the info to the OC. I told him you have not validated per my request I asked for specific items which were not sent and he is misreporting to the CRA's and he will receive my second DV in the mail shortly. I also stated I did not initiate this conversation and that it was brought about under false pretenses by Citifinancial and that my do not call is still in effect and all correspondences should be sent via USPS. I then hung up.
I am so angry with Citifinancial. I can not believe they did this. Is there anyone I can file a complaint with because this is beyond low.
Update: Called a lawyer named combs in Chicago and emailed copies of all correspondence and documentation to him. He will be reviewing it and calling me back sometime today or tomorrow. I will post his response when I hear something. (Thank you Lady_Scarlet for the link in a previous post. Made finding a sutible lawyer specialized in consumer debt rather easy
)Message Edited by litchloath1 on 02-12-2008 11:04 AM