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Score dropped 613 to 510 in 1 month

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Anonymous
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Score dropped 613 to 510 in 1 month

Toyota dropped my score more than 100pts.  First of all, can they do this for missing a payment\?
i just found this out after i returned from my vacation in the UK.  i always pay for 2 months in advance and i pay it online, but due to some difficulties (mostly with their website being down( i was unable to make payment for one month.  i am very new to this, and it has really aggrevated me to find out after being with them for 8yrs that they would do this.  how can i go about settling this, and getting my score back to where it was.
 
Thanks in advance for your comments/suggestions
Message 1 of 3
2 REPLIES 2
Anonymous
Not applicable

Re: Score dropped 613 to 510 in 1 month



@Anonymous wrote:
Toyota dropped my score more than 100pts. First of all, can they do this for missing a payment\?
i just found this out after i returned from my vacation in the UK. i always pay for 2 months in advance and i pay it online, but due to some difficulties (mostly with their website being down( i was unable to make payment for one month. i am very new to this, and it has really aggrevated me to find out after being with them for 8yrs that they would do this. how can i go about settling this, and getting my score back to where it was.
Thanks in advance for your comments/suggestions



Call them and speak to a supervisor.
Message 2 of 3
Tuscani
Moderator Emeritus

Re: Score dropped 613 to 510 in 1 month

Message 3 of 3
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