The late should not be different unless the 'status' is also different... but I'm not sure that is even it. Give the company another call and advise them this is still not removed.
With Key Bank... that sounds like the other entry was a collection agency. If it was and it dropped, you might be experiencing 're-bucketing', which you can search the boards on (check rebucketing/rebucketed also). Haulingthescoreup is very good with explaining it.
What demo video? You got your reports and FICOs here, right?
EQ 787 EX 781 TU 737 11/17/07
*** I am not an attorney. If I was, I might not clip coupons. If you want legal advice, consult an attorney. If you want my personal opinion, feel free to consider my posts***