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Explanation:
"Credit bureau not responding" indicates that a credit bureau's system may be down temporarily. These system outages usually happen at night and last up to 4 hours. If you're experiencing this error during the day, the outage will probably not last for more than an hour.
What to do:
- Try again. If the problem that brought you to this page was temporary, trying again may resolve the situation and complete your order. If the problem is persistent, you will be returned to this page.
- Return at a later time to complete your order.
(Just login to the site and click the "Try again" link above.)- Contact the Customer Service Team for assistance.
- Cancel your order.
I'm getting this message too - almost two weeks. When I call, they are "working on it".
Credit Bureau(s) Not Responding
We are unable to obtain your credit report information.
Explanation:
"Credit bureau not responding" indicates that a credit bureau's system may be down temporarily. These system outages usually happen at night and last up to 4 hours. If you're experiencing this error during the day, the outage will probably not last for more than an hour.
What to do:
- Try again. If the problem that brought you to this page was temporary, trying again may resolve the situation and complete your order. If the problem is persistent, you will be returned to this page.
- Return at a later time to complete your order.
(Just login to the site and click the "Try again" link above.)- Contact the Customer Service Team for assistance.