The FTC doesn't take each complaint & work it. There are way to many. They take all complaints about any company like (Palisades) and put them together. The more complaints against a CRA or CA the faster they file federal charges against them.
In some cases they do notify the company BUT the main reason to file against these CA & CRA is so that they can hit them with huge fines.The more complaints the better.
So if you know that a CA or the CRA is doing what you believe is illegal FILE a complaint!
Phone: Toll-free:- 1-877-FTC-HELP (382-4357) or
- 1-877-ID-THEFT (438-4338)
Mail:
Federal Trade Commission
CRC-240
Washington, D.C. 20580