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August 14, 2007
CMI
4200 International Parkway
Carrollton, TX 75007
RE: Reference Number- xxxxxxx
Comcast Minneapolis- xxxxxxx
To Collection Department:
I am writing this letter to see whether CMI would consider making a goodwill adjustment to the credit reporting bureaus on my Comcast Minneapolis account that was sent over to your office for collections. I am asking if CMI would delete the collection account from my credit reports at all three credit bureaus.
As of October 7, 2006, I paid my outstanding debt of $135.00 and the account is currently at 0. In the past I suffered financial hardships due to job losses, family emergencies, and geographic relocations that caused me to fall behind on a few of my financial obligations. This particular account occurred during a relocation and I was unaware the there was an outstanding balance until the notice reached my new address.
The customer service support I received from your company was stellar in terms of helping me work out a payment plan which I followed though on as you can verify through your payment records. I understand that asking to have negative information removed from my credit reports is an unusual request, but I would greatly appreciate the goodwill adjustment as I am trying to rebuild my credit worthiness.
If what I am asking is too much to expect from your company any positive change to that you could authorize would make a huge difference to me. I have also included a copy of my current credit report so that you can easily reference the current information being reported. Thank you in advance for your consideration in this matter. Again thank you for your support and understanding in the past months while dealing with my above mentioned account.
Sincerely,