Perhaps what's wrong is your expectations of what TC will provide you.
#1 MYFICO is the only place to get FICO scores.
#2 The reason I use TC is for "B" and to view my CR's daily
In my experience if you are expecting something different you will be disappointed. Part of the problem with expectations for a product like this is that when you are signing up thw CSR's will tell you anything they think you want to hear so you'll sign up.
Perhaps you should consider trying "Score Watch" from Equifax, it tells you on a daily if your FICO scores change. It gives you the "What score was & What score is" format.
Good Luck
FICO scores on November 17, 2014 (prior to applying for and being approved my mortgage)
EX=738
EQ=735
TU=754
FICO scores on March 4, 2015 after being approved for mortgage and buying the home, the mortgage isn't yet reporting.
EX- 689 EQ- 739 TU- 739