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Trying to cancel my EQ CMS..........

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LS2982
Mega Contributor

Trying to cancel my EQ CMS..........

been on the phone for 30 minutes now and on hold for 20...........

 

 

Somehow they think this is going to get me to change my mind. Yup, you've went from "Imay use you again in the future" to "HELL NO peace!" Smiley Very Happy




EQ FICO 548 3/3/16
Message 1 of 6
5 REPLIES 5
namvet
Established Contributor

Re: Trying to cancel my EQ CMS..........

Send them a email.  That's how i cancelled the last time.

Message 2 of 6
LS2982
Mega Contributor

Re: Trying to cancel my EQ CMS..........


@namvet wrote:

Send them a email.  That's how i cancelled the last time.


I finally got it cancelled after an hour on the phone Smiley Very Happy

 

Their CMS is as slow as their CS Smiley LOL




EQ FICO 548 3/3/16
Message 3 of 6
namvet
Established Contributor

Re: Trying to cancel my EQ CMS..........

I had that experience the first time i cancelled during a free trial.  That is why i used email this time and it was painless and fast.

Message 4 of 6
llecs
Moderator Emeritus

Re: Trying to cancel my EQ CMS..........

OP, did they try to tell you that FICOs were worthless and that lenders only use their scores? Curious to see if they still feed that line.

Message 5 of 6
boomhower
Valued Contributor

Re: Trying to cancel my EQ CMS..........

Thanks for reminding me I need to cancel mine.  The service is just way to slow to be usefull.  I'll stick with USAA. 

Message 6 of 6
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