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USAA CMS --- Too easy to cancel

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ficojoe
Frequent Contributor

USAA CMS --- Too easy to cancel

I was going to accept their half off offer, however my 90 second phone call went like this:

 

me: "I'm calling to cancel my service"

rep: "Can I get your SS# to locate your account?"

me: "Sure: ###-##-####"

rep: "Your acocunt has been canceled, you will recieve an email confirmation, have a nice day"

Message 1 of 5
4 REPLIES 4
llecs
Moderator Emeritus

Re: USAA CMS --- Too easy to cancel

They're probably getting flooded with calls. I'm cancelling too.

Message 2 of 5
p-
Valued Contributor

Re: USAA CMS --- Too easy to cancel

Me three.  Wish I could to it online.

Message 3 of 5
p-
Valued Contributor

Re: USAA CMS --- Too easy to cancel

Did mine, got a 50% off offer but declined.  Texted Wifey instructions for the same.  Phone rep was real nice, typical for USAA.

Message 4 of 5
bichonmom
Senior Contributor

Re: USAA CMS --- Too easy to cancel


@ficojoe wrote:

I was going to accept their half off offer, however my 90 second phone call went like this:

 

me: "I'm calling to cancel my service"

rep: "Can I get your SS# to locate your account?"

me: "Sure: ###-##-####"

rep: "Your acocunt has been canceled, you will recieve an email confirmation, have a nice day"


ouch! 

EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Message 5 of 5
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