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I applied for a usaa credit card and my equifax credit report was frozen so I was denied. I removed the freeze the next day and reapplied and they hit me with 2 inquires. How can they do that? I called them and they said they could not remove it because I gave them approval when I applied for the first card. They said that once the freeze was lifted they had the right to pull my credit for that application. I was approved for the second application but a second credit report was was pulled. I submitted an online dispute to equifax and this was their response below. What should be my next step? Thanks.
>>> We have reviewed the inquiry information. The results are: Inquiries are a factual record of file access. If
you believe this was unauthorized, please contact the creditor. If you have additional questions about this item please
contact: USAA FSB CC, 3773 Howard Hughes Pkwy, Las Vegas NV 89169−0949 Phone: (800) 531−8722
There is no legal proviso that says they can't pull twice if they want to, so the response from EQ is correct, and the response from USAA is correct. I suppose you could file a complaint with the CFPB, but USAA might decide you're not worth having as a customer.
@Anonymous wrote:There is no legal proviso that says they can't pull twice if they want to, so the response from EQ is correct, and the response from USAA is correct. I suppose you could file a complaint with the CFPB, but USAA might decide you're not worth having as a customer.
Thanks CAPTOOL for the response. Do you think it would help if I were to file a written despute with EQ where I can explain my side? I wasn't able to that online. Or should just eat the INQ and let it go?
I would suggest calling the creditor and politely requesting that they recode one of the inquiries as soft.
That is the same as a deletion for your purposes.
@RobertEG wrote:I would suggest calling the creditor and politely requesting that they recode one of the inquiries as soft.
That is the same as a deletion for your purposes.
I spoke with them and asked for a deletion. I will call the back and ask for the recode...fingers crossed. Thanks.