I had an account for a cell phone bill with Sprint which I made settlement on 50% of balance. They sent a settled and satisfied letter to me. I am now recieving letters from another collection agency for the remainer balance that was unpaid from the settlement plus interest. Is this legal and how do I get them from stop collecting since it was satisfied already?
Yes I do have a letter but the account that I settled was a Sprint account being held by Calvary Portfolio Services. That is who I made settlement with, the collection agency. Then they (Calvary) sold the unpaid balance to another collection agency. Are they allowed to do that since Calvary agreed that the account has been satisfied?