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My sis owes AMEX 25K. She makes enough money, but doesn't own property. So only owns a car. I would guess her score is in the low 700's only because of her utilization is probably hurting her. No mortgage. She wants to apply for an unsecured loan in the amount of $25K. I told her that i didn't think any bank would give her a 25K unsecured loan.
She wants to pay off AMEX reason for the loan, lower rate.
I dont' think she has a shot at getting that kind of a loan.
I believe this because of my own personal experience...At one point in my life, I paid off two mortgages, five credit cards totalling $60K and my score was in the 800's....my husband at the time paid everything on time. he did all of it and did a great job. I called Wachovia (back then it was First Union) for a $5K loan with a score in the 800's and they wouldn't give it to me.....with terrific credit....
i had this Amex card where all purchases over $200 were rolled into a revolving line. then one day Amex cancelled me and demanded everything in full. search the boards and you will see other posts on this. Amex wrongfully reported as a charge-off. luckily i got it removed.
the amex user in this case is seeking a loan so they are not at the mercy of amex. i would suggest a credit union, or direct competitor (depending on her utilization) like Discover Card.