Hello all,
So last week I faxed a letter to BoA to have a TL deleted and today I received TWO letters from them...the first saying that they'll delete the account ending in 6764 (which is the acct showing up on my credit report) from my cr and the second letter says that they will mark the acct ending in 4534 (which is not on my cr) as paid in full for less than the full balance.
Now, I've never even seen this acct number before and when I called customer service the lady told me that the 6734 account is my old acct number and the 4534 is the new acct number (post mbna merger). Does this sound right???? Is there anything I can do???