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Maybe you can print off your CR, and walk back into Wells Fargo and say, you may have meant for it to be a soft pull, but it was coded as a hard pull........here is the proof. Would you please recode as a soft pull?
MinnesotaJ wrote:Ok, So I walked into Wells Fargo and asked about why I wasn't getting the free bill pay i was told about and they advised me that they just had to change the "type" of checing account to a "Complete Advantage" checking account and not only will I get the free bill pay they credited the two months I was charged....and I get free checks too....Low and behold, keeping the same checking account number but changing the "type" causes Wells to pull my credit. I inquired with them and they insisted that it was just a soft pull. Soft pull my butt, and I can't dispute as it is a company I bank with and a "permissable purpose."
MinnesotaJ wrote:They insist they never pulled it...even with the proof, they told me i was looking at a soft pull.