Moderator Emeritus
Posts: 9,252
Registered: ‎03-19-2007

Re: before i get into the meat of the matter......

leslie0120 wrote:
I was wondering if you guys could help me. I too have a collection with West Asset Management it was for ATT for the amount of $204. I paid this collection off 2/07 they reported in 9/06. Does anyone know who I would write to, to have it removed. Would I write Att or West Asset Management? I would write a gw letter right? Does anyone know where I would send letter to. I actually had just separated from my ex husband and I fell behind on a few things.

Call ATT and see if they still own the account- if they do try a PFD
If the CA owns the account contact them via mail for a PFD
Established Member
Posts: 18
Registered: ‎06-04-2007

Re: before i get into the meat of the matter......

trinigal -

I had a situation with Cingular when I moved from NY to GA a few years ago. The total debt was something like $85. When I moved to GA, I switched my phone number to a local number with Cingular Atlanta.

Alas during the move things got lost in the shuffle and once I realized that I owed the money, I was about 90 days late. I paid the bill in full along with my current balance right through my phone and thought nothing else of it.

About six months later, I started getting letters from some collection agency (neither of the ones you are dealing with) demanding that I pay the $85 bill. Boy was I PO'd. So I called Cingular GA and they said I had to call Cingular NY. I called Cingular NY and they said I needed to take this up with the collection agency. I called the collection agency and they said it was Cingular's problem and they just wanted to collect the money.

Eventually, Cingular NY said they would take care of it and I let it drop after weeks of this back and forth nonsense. Then nearly a year later, I started getting collection letter from yet ANOTHER agency regarding the same bill. I continued to argue with them, submitted things in writing, etc. They eventually agreed to settle the account for 50% of the original bill.

In the end, I agreed to that arrangement on the condition that the collection agency mail me a certified mail letter indication that the debt was paid in full and that both the agency and Cingular were satisfied and wouldn't come after me at a later date.

They sent the letter (which I still have, just in case) and the collection was pulled from my credit reports and is not showing up anywhere.

I am still kinda burned because I know I paid the bill, but feel lucky that I escaped as lightly as I did. My problem was in not realizing that Cingular did not have a unified billing system and was handled regionally, so paying my past due to Cingular GA meant it got lost in the system.

Guess who won't be making that mistake again? :smileywink:

Established Contributor
Posts: 578
Registered: ‎06-18-2007

Re: before i get into the meat of the matter......

[ Edited ]
Success!!! Well sort of.  Either way, your matter is settled.  I'm sitting up here scared to call the CA.  I'm not the most forceful person, I'm more of a jokster (although how effective that is, is still open for debate) and a laid back kinda gal, I'm from the Caribbean after all. 
I know I messed up, I'm willing to pay, I just want it off my report.  I'm going to work up the nerve to call.  I guess I'm just trying to gauge from other people's experiences what to expect when I do.
But I appreciate you sharing your experience.  I'm going to pray hard that I get a real nice man on the phone with both those CAs that appreciates my island accent :smileywink:

Message Edited by trinigal on 06-21-2007 08:13 AM

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