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WFB the issuer for my Cabelas card called to inform me that I was over my limit this morning. I said That's impossible and they said a charge of $527 was made at a college bookstore..I of course said that's a fraudulent charge. They transferred me to fraud department and the lady there said they have to close and then reopen my account which involves a new hp? ?
They should not hold you accountable for the charge if you did not authorize it. I hope they remove it.
If they are doing an internal review of your account, they should not code an inquiry such that it reports as a hard pull. Again, I hope they dont.
If they are persistent in reporting the unauthorized transaction to the CRAs, you can initiate identity theft procedures to make them provide evidence necessary for you to establish that it was not yours. Keep us posted. If that happens, come back for info on how to compel information from them, and thus not be put in the catch-22 position of having to "prove" a negative.
Meanwhile, it would be prudent to file a police report, alleging identity theft based on the unauthorized transaction. A police report will ultimately be necessary should you have to pursue the deletion of this information under the provisions of the FCRA. Take a peek at FCRA 609(e).
@rak320 wrote:WFB the issuer for my Cabelas card called to inform me that I was over my limit this morning. I said That's impossible and they said a charge of $527 was made at a college bookstore..I of course said that's a fraudulent charge. They transferred me to fraud department and the lady there said they have to close and then reopen my account which involves a new hp? ?
You need to speak to an executive there about this, there should be no HP for them to close out fraudulent card and issue a new card.
@rak320 wrote:
I asked her about the HP and she said they had to ensure I was still creditworthy...the more frustrating part is that the fraud charge put me over the CL by a few bucks. The CL was $2500, I was going to PIF on Monday, but hopefully all will be resolved once I get the fraud packet on Wednesday and fax it back. Besides the HP this shouldn't be a negative mark on my CR right?
It depends on how they report it. If I were you i'd be livid with their executive office for even questioning my "creditworthiness" when the fraudulent charges are no fault of mine!
@dharalex wrote:
I have either lost my card or had my number compromised with my BOA, Discover, and Citi cards, and I've never had a hp to have a card reissued. Creditworthiness should not even be an issue!
Yea i think thats a load of BS the rep is trying to feed!
I have had 5 CC with fraudulent charges in the last few years. Always easy to tranfer the account and no Inq on credit reports.
It is really simple: if they want to close the account and transfer it to another to protect themselves, it should not hurt your credit.