Any Info on Citizens Bank Closing Experiences?

[Startfromwithin]

Hello Forum!!

I expect to submit an offer on a house next week. I am working with a Citizens Bank LO whose response time SUCKS!! He takes about a week to get back to me. Since I am in the very early stages, it wouldn't bother me much to jump ship.

Another contact at Wells Fargo has excellent advice and response time (and a good rate, too!), but I keep reading about how LONG Wells Fargo takes to close among other negative things.

I haven't heard much regarding Citizens Bank though. Just wondering if I should continue moving forward with Citizens, or jump ship now while it's still early in the process.

[tdrjustus3]

Did you ever get any advice?  Did you make a decision?  I am considering Citizens Bank and was wondering if your experience improved or did you go with someone else?

[Startfromwithin]

I never got a response.

I just went off of my gut feeling. I didn't like the response time in the very beginning, so I didn't expect that it would improve.

I decided to go with a Broker. I feel like I have more options, not to mention the fact that he makes himself available... even on the weekends/evenings.

I'm happy with my decision.

But then... that was the LO that I was working with. I understand that not all LO's are the same.

Good luck!!!!

[Tommy5746]

For most banks, they have to close your mortgage if it is a purchase in 30 days. Does this always happen? No.. But it's pretty close

[Startfromwithin]

I didn't know that. Good to know!! Although, if they don't really have to abide by those rules, then I guess it doesn't matter so much.

I was always told 45 - 60 days.

Either way, that particular LO took on average a week to answer 1 question. That was very frustrating.