Need Advice Please

[nvme]

I contacted one of my old creditors to obtain letter from them stating I do not owe (I did a Pay for Delete) to satisfy one of my conditions. I checked my credit and my score dropped from 659 to 602! Apparently this creditor is now reporting it as a charge off with a balance owing after our agreement was to settle a balance to have it erased on my credit report. I did let the bank know what occured and they said to get a letter and will do a rapid rescore. What is a rapid rescore? I keep calling the creditor requesting a pay for delete letter and they keep sending me a letter stating its paid on full with no further obligation but nothing about a PFD. Don't they record the calls? What recourse do I have?

[jkwheaton78]

Do you have anything in writing from them saying they would delete?

[jkwheaton78]

Oh sorry, I just read that you don't have anything in writing.  When I was doing all of my stuff, I had to have something in writing in order for them to honor it.  I made the same mistake by not getting 1 in writing and now I'm stuck with it, but at least it shows paid in full and closed.

[JM-AM]

No recourse unless you have it in writing.

They may still delete it. Just doesnt happen overnight.

This has been mentioned numerous times. If you make an agreement for a PFD get something in writing, it can be emailed as long as has company name and an individual name that you spoke to on it.

[nvme]

The creditor said it takes 30-90 days to remove.

[BCullum]

Yea you have to have everything in writing, in order to make sure they honor it.

[JM-AM]

Then all you can do is be patient.

Some lenders, creditors do follow through with what they say ( hard to trust them though ) so be patient and see if comes off.

A rapid rescore may show its removal after a few weeks.

[nvme]

I hope so. This couldn't have happened at the worst time. =/