Equifax is Annoying. I had 3 accounts with comments "consumer disputes". I followed the equifax process correctely (faxing them info from myself and the lender, acknowleding the accounts), and still no results. After speaking to a dispute rep, they didn't have anything on file. And she informed me that she would open another investigation. I asked to speak to the supervisor, after informing her that the company and I agree with the account and the information was sent a month ago. I was still given the "run-a-round". When the supervisor knew that I was not going to get off the phone until I was given results, out the blue she found the information from the company. But she was unable to remove it because another investigation was in progress. She informed me that if an investigation was in progress, it could not be stopped. At this point I was frustrated, I told her that does not make sense; and ask'd her to place a stop code on the dispute. She still protested, I ask'd to speak to the manager of the supervisor. She placed me on hold for approximately 10 minutes. And when she returned she said that so-and-so will remove the disputes in. And in 24 hours I should see results. If you disputed it, you can remove, persistence is the key. I was on the phone with equifax for an hour an a half. I wil update when I confirm its removed.
P.S. what ever, other, option they give you. Refuse it, if you go far enough up the chain, you will get your results
