Very very happy for you!!! 
I agree that they must be overwhelmed. It's so hard not to take things like this personally and get upset, but you kept a level head!
Fingers crossed for everyone else!
@Anonymous wrote:Very very happy for you!!!
I agree that they must be overwhelmed. It's so hard not to take things like this personally and get upset, but you kept a level head!
Fingers crossed for everyone else!
Thank you, Lola, I really appreciate your kind comments!
I'm rooting for the success of everyone else as well, and I fully expect we will hear of more success stories next week! 
@Aduke1122 wrote:
But they the rep I spoke with bf my fiancé opened his own account said yes he was more than eligible if we can prove we share the same address , which we can and have by sending in insurance papers , and bank statements, also have lease agreement if they need that too , just upsets me they put stuff on their website and then act like you are a crook if you go thru their process amd get approved . Makes no sense .
Hang in there Aduke1122!
I agree completely that it's not right that they encourage people to join via channels that are acceptable, only to later penalize those same people. I'll also add to make sure (if possible) that your address as listed on your driver's license is the same as your fiancé, since it's possible to be on the same rental contract and/or insurance policy without actually living together (I'm not saying this is 'right', just that it's been the past experience of others).
They might not be that 'picky' with you, but in other cases the address matching on the picture ID was the 'linchpin' to getting things quickly resolved (key word - quickly). As a last-resort if adding your fiancé is problematic you might consider adding him after your wedding, since that would be no problem in any case.
In any case, I hope it's resolved for you quickly! 
@Aduke1122 wrote:
UncleB thanks for mentioning the part about the addresses on DL , which we just moved to Kansas not too long ago and infact still have arkansas DL so the addys dont match there , this concerns me but we are having our tags changed this coming week to KS and we're already planning to have DLs changed also , we also have current pay stubs of his showing his address same as mine , and bank statements, the only utility bill we have is in my name only ., we have tax records from last year with the same address too .
You should be fine.
In both states I've had the "pleasure" of getting car tags with, I was required to get my DL changed over first before they would let me get my new plates, so that will all work itself out.
Just a thought... if you applied for membership with your new Kansas address but the address on your ID is for a different state, that could have been something that got you flagged (I recall them asking me to enter my DL# and state online when I applied for membership). If this was the case, I feel a little better about things (at least in this situation) since they're just making sure it's really 'you' applying for the account.
I know this is all a 'pain' but once resolved I suspect you'll feel it was worth the hassle, and the inconvenience will just be like a bad dream.