Reply
New Contributor
750Hopeful
Posts: 152
Registered: ‎02-07-2013
0

Re: 200 point DROP today!

[ Edited ]

UPDATE:

 

I called the Experian corporate line: 714-830-7000

 

Asked to speak with Don Robert's office (Experian CEO). I was asked my name and what it was regarding. The first time I tried this I said it was regarding a credit report dispute escalation and they said I would have to call the regular customer service line. So I learned my lesson and called back a few minutes later. This time when I was asked what it was regarding I said "a personal matter." She asked if it was regarding my credit report and I fibbed and said "no." She said she would transfer me to the CEO's assistant. Was put on hold.

 

Turns out I got transfered not to his assistant but to some executive dispute desk and it worked out just as good. I spoke to a really nice woman who's name rhymes with roadie. :smileywink:  She took all of my information, patiently listened and we spent about 30 minutes on the phone (15 of which I was on hold for as she looked at my file). Before we got off she told me that she'll need to look into it further but she promises to get back to me personally within 48 hours. She also gave me her direct line so I can call her back if I ever need to. Which is fantastic because that should pretty much guarantee that if anything is incorrect with Experian in the future, I can get it taken care of very quickly by calling her. 

 

So I'll find out what happens in 48 hours, but it's my guess that she'll come back and tell me that it's all updated per my requests. :smileyvery-happy:

Regular Contributor
awal
Posts: 223
Registered: ‎10-25-2010
0

Re: 200 point DROP today!

Congrats. Glad you were able to get someone who could help you. Keep us updated.

Starting Scores: 667 EQ 09/2013 | 682 TU08 01/2014 | 685 EX 03/2013(via AMEX App)
Current Scores: 667 EQ 09/2013 | 681 TU08 07/2014 | 689 EX 06/2014(via AMEX CLI)

AMEX BCE $12.3K | AMEX Zync NPSL | Cap1 Quicksilver MC $3.5K | NFCU Visa Signature cashRewards $20K
NFCU NavChek $15K | Target Visa $5K | Comenity VS $2.2K | Walmart $3.3K
New Contributor
750Hopeful
Posts: 152
Registered: ‎02-07-2013
0

Re: 200 point DROP today!


awal wrote:
Congrats. Glad you were able to get someone who could help you. Keep us updated.

Just got a call from the woman at Experian I spoke to yesterday and she said that they've deleted the $800,000 judgement! :smileyhappy:

 

But she said more time is needed to investigate the other accounts that don't belong to me, but that those should be cleared up within the next week.

 

Pretty glad I don't have to worry about sueing them now. lol! Was done in 24 hours!

Senior Contributor
DaBears
Posts: 3,930
Registered: ‎10-26-2012
0

Re: 200 point DROP today!

Congrats, persistence pays off. Like I said before, the CRA's need to be overhauled for stuff like this. Altho the calls we make to them get routed to India!!!!!

Community Leader
Valued Contributor
starry1
Posts: 2,079
Registered: ‎11-29-2012
0

Re: 200 point DROP today!

Great news!

Starting Score: 11/29/12 TU 527; EQ 565; EX 564 fako - bk7 dc'd 2/15/13
Current Score: 7/28/14 TU 611; EQ 635; EX 632
Goal Score:  625 for now– New goal 675

Cap1 sec $700 (SD) / FP $300 (closed) / Fingerhut $1300 / nRewards $2.5k / cashRewards $1.5k / NavChek $2.5k
Amazon $1.7k / Walmart $1k / Von Maur $200 /Firestone $1.2k (last app 10/08/13)

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+