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Should I call the EO?
I wouldn't call EO for that!
Since you already have Cap1 cards I'd login to the acct and go on Live Chat. Ask if you have any offers available. Tell them you just app'd for a card and got that reply and see what they say. They are very good about letting you know all your options on chat. I've had nothing but good experiences wtih them and my credit is not sterling. Especially with them! I had an old CO and Judgement with them and still get nothing but good service.
I guess I am trying to figure out how you still had online access to the account that was no longer valid.. My access was restricted.
Guess I miss read your OP. I thought what you called a Qcard was a QS with Cap1. I'm not sure what you are asking then. If you're trying to get accts have you tried the Cap1 Pre-qual site @ https://findmycard.capitalone.com/en/PageVersions/LandingPages/LP_ONE_V01.aspx
Do not contact the EO until you get the denial reason(s), its possible that they till could approve.