I have been withholding information because I wanted to see it thru but CapOne caved. I had the printed transcript of the chat conversation where the associate said that he would remove the single 30 day late I had. The phone associate shot me down so I emailed the conversation to the fake CEO email. The same nice girl called me the VERY NEXT MORNING....and said she would investigate it. She asked if there was anything else she could do for me and I asked her for another CLI from $500 to $1k. She said she would check it out and get back to me.
Two days later I noticed my CL increase on my online acct page and then early last week she said that that their associate did not have the ability to promise such a thing , however he did say that, and they decided that it was the right thing to do would be to delete the late mark. She also empathized that this was NOT a GW gesture but a good business decision.......and I agreed!
I just checked my credit report with www.eliminateidtheft.com because I knew Cap1 reports on the 11th and Experian not only showed the CapOne gone but also a SunTrust single late was also gone and voila 58 point increase albeit FAKO. I'll wait a few more days until I see them gone from TU and EX show it gone and I'll check my real scores. Or I'll wait and if SW doesn't send me an alert I will drop them like a hot potato!
So I finally get a worthy bump!! Oh yeahhhhhhh baby Daddy likes that!!!
Starting Score: 
Congrats, I'm in the same boat. Out of curiosity how long did you wait before going the CEO route? I was going to give them benefit of the doubt before I tried that route, especially given I just went the CEO route for my cli... any input is much appreciated and congratulations again!
JP
TU:552 | EQ:561 | EX:567 | Starting Score [LP from 08]3 emails to the fake CEO email address (google Capital One CEO email address). GRACIOUSLY DENIED. 1 letter to the address on my credit report. RUBBER STAMP DENIED. 1 chat session on Cap1's own website. ACCEPTED! Two weeks later recieved a letter overriding said chat session. DENIED! Called phone number on denial letter. DENIED. Emailed transcript of said chat session to aforementioned fake CEO email address resulting in the doubling of my CLI and ACCEPTED REQUEST TO DELETE!!
To be honest I felt somewhat guilty. They did give me a CC with a low score of 584 and subsequently also gave me 2 CLIs within 3 months of each other. But that deletion and the aging off of a TL with one 30 day late gave me a sweeeeeeeeet buzz....I mean bump! I'm sure my guilt will subside after a short while. Wait for it............wait for it....... Ok I'm good!
My lates were four years ago due to divorce and unforeseen circumstances. The chat I had online they said they could remove them so I'll just wait and see then.
JP
lmao dont feel guilty, Congrats on your score bump 
!!
congrats
