I am trying to get a past BofA account removed. The account was settled in full back in 2008. I graciously asked for a goodwill removal, but was denied. Upon further research I have noticed 6 errors and differences in reporting among the 3 burreaus, so I send a 623 letter spelling out the errors and asked them to remove stating I would report them to the BBB if the refused to act. After a few rounds and discussions with a girl from the office of the CEO, I was denied. I have clear evidence based on my credit reports they are reporting different information and the last letter I received they said they will no longer respond to this matter. How do I move forward in this situation? Anyone have a recommendation for someone I can hire?
I would go ahead and contact the BBB and my state Attorney General.